Sharon is a great communicator and responded to my emails, questions, etc. very quickly. She was always pleasant, helpful, patient and honest. We have had our new puppy Elsa for 9 days now and she has all of us wrapped around her little paws. She is very loving and was well socialized and adapted to our home almost instantly! Sharon obviously took great care of her. Elsa loves people and is very smart. She has already adjusted to the crate at night and is having hardly any accidents now. She is starting to go to the door to tell us she needs to go out. We are thrilled with her. -Mary